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Refunds and returns

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Refunds
Refunds for Goods
Refund requests must be made within 7 days after receipt of your goods.We accept refund requests for goods sold on our Site for any of the following reasons:

  • Good is broken;
  • Good does not match description;
  • Good is the wrong size; or
  • Good is in original condition.

Refunds do not apply to the following goods:

  • Grocery items.

Returns
Returns can be made by mail. To return a good by mail, follow the following procedure:
Request for RMA. Pack your goods and attach the return label provided. Go to your nearest post office and pay the necessary postage.